It has come to our attention that an anonymous individual has been maliciously 
using our inn contact form to send inflammatory emails to our listed innkeepers. 
We're in the process of identifying this covert individual - they appear to be 
from a competing inn listing site. (Not one in the top 10 or 20 inn websites, 
however, lest you become concerned about your existing listings.) This person 
appears to be on a campaign to smear our reputation and threatened us with an 
anonymous, untraceable fax which did not allow for us to share our philosophy.
<p>Innkeepers requested a method to track the number of visits to their listings, 
  so we initially put in place the iframe technology to allow them to track what's 
  happening on our site. Otherwise we don't have an accurate manner in which we 
  can count individual property page visits.</p>
<p>If this is troublesome to you, we are in the process of making this feature 
  optional and in the near future will be happy to disable the technology.</p>
<p>The issue at hand is a basic difference in philosophy about clickthroughs equaling 
  bookings.</p>
<p>As one innkeeper stated, in regards to clickthoughs:<br>
  &quot;I don't think the answer is just how many clickthroughs we get. One would 
  tend to think that more clickthroughs lead to more bookings. I don't know about 
  everyone else, but I get tons of clickthroughs from certain sites and almost 
  no bookings. On the other hand, I get a lot fewer hits from the companies I 
  list with, but 5 times the bookings! Clickthroughs do not, in my mind, have 
  a direct correlation to bookings.&quot;</p>
<p>The purpose of our site is to convince site visitors to travel to your inn. 
  Our findings have shown that our sites, along with others in the industry, hold 
  significant value in the mind of the traveler, as it relates to credibility 
  and other issues. We are all trying to do the same thing, that is trying to 
  convert website visitors into guests, which is the true measure of success.</p>
<p>It has been our intention for 24 years to make it easy for travelers to want 
  to go to inns, to find inns, and finally to actually travel to inns. With this 
  end in mind we have managed reservations, written inn books, brought Bed &amp; 
  Breakfasts and country inns to the mainstream with sponsors such as Nabisco, 
  Lipton Tea, Amtrak, American Express, and dozens of others who have advertised 
  and promoted ingoing with their millions of dollars of advertising. Finally 
  seven years ago, when we created our web sites, now bnbinns.com and iloveinns.com, 
  we wanted to make each individual inn's listing as complete as possible. This 
  helps the traveler make their decision and move to the next step of booking 
  by calling or emailing the inn.</p>
<p>We hope that you now understand where we are coming from and are looking forward 
  to working with you in 2005! Look forward to emails regarding the release of 
  our revamped iLoveInns website.</p>
<p>Sincerely,<br>
  Jennifer Engevik<br>
  American Historic Inns, Inc.
</p>